Scattered member data
Searchable member, vendor, guest, and team-member records.
White-label SaaS for trade and community associations
Bharosa
The operating platform for associations that run on trust.
One branded mobile app and web control plane for directories, trade references, GSTIN verification, events, documents, governance, communication, tenant branding, auditability, and SaaS-scale operations.
27launch modules
3surfaces: iOS, Android, web
19notification categories
AuditRBAC and tenant traceability
The market problem
Associations run on trust, but the work is often split across spreadsheets, PDFs, and chat groups.
That fragmentation makes directories stale, references unverifiable, event follow-up manual, and governance hard to prove. Bharosa turns those recurring workflows into one structured product.
Informal trust checks
References, caution list, complaints, and GSTIN verification in one loop.
Manual operations
Admin queues for events, circulars, documents, support, moderation, and roles.
Weak visibility
Audit logs, activity history, business timeline, and measurable engagement.
Product overview
One product, three connected operating surfaces.
Bharosa is not a screen pack or a generic directory. The member app, committee portal, and SaaS control plane share one secure backend, runtime configuration model, and tenant-aware permission system.
Member mobile app
Tenant-branded login, directories, references, events, circulars, vault, chat, notifications, marketplace, support, polls, surveys, and business timeline.
Committee admin portal
Daily operations for members, vendors, content, events, complaints, support, moderation, runtime labels, roles, and audit logs.
SaaS control plane
Tenant onboarding, lifecycle, subscription state, runtime branding, platform sessions, and platform audit visibility.
The differentiator
The Trade Trust Engine is the reason members come back.
Generic community apps can host announcements. Bharosa captures the association's real advantage: trusted identity, references, risk signals, and committee-governed escalation.
Trade References
Members request, give, and consult credit references before extending business trust.
Agent References
Trade-agent checks with PAN, Aadhaar, or GSTIN-backed identity safeguards.
Caution List
Committee-managed risk entries with rebuttal support and related complaints/references.
GSTIN Verification
Live GSTIN lookup embedded into profiles, references, and complaints.
Complaints
Formal grievance workflows that can link to references and caution entries.
Feature catalogue
The 27 launch modules are packaged into buyer-friendly pillars.
The homepage groups product depth by association value rather than engineering module number, while still representing the full launch scope.
Member and vendor network
- Member Directory
- Vendor Directory
- Profiles
- Team members
- Map discovery
Governance
- Elections
- Polls
- Surveys
- Moderated forum
- RBAC
Communication and events
- Circulars
- Events and RSVP
- Chat
- Push notifications
- Gallery
Documents and service
- Document Vault
- Support tickets
- About CMS
- Signed file access
- FAQs
Community value
- Rent and Sell
- Hire Employee
- Donations
- Guest access
- Business Timeline
Platform operations
- Tenant branding
- Runtime config
- Subscription lifecycle
- Audit logs
- Usage limits
Why Bharosa
Purpose-built association software, not another chat group.
The platform combines trust, governance, member engagement, and SaaS operations in one system.
| Capability | Generic app | Custom build | Bharosa | |
|---|---|---|---|---|
| Verified member directory | Partial | Yes | Yes | Yes |
| Trade references and caution list | No | No | Maybe | Yes |
| GSTIN verification | No | No | Maybe | Yes |
| Secret-ballot elections | No | Maybe | Maybe | Yes |
| Tenant branding and runtime config | No | Limited | Yes | Yes |
| RBAC and audit trail | No | Limited | Yes | Yes |
| Time to launch | Immediate but manual | Weeks | Months | Days to weeks |
Pricing
Indicative annual plans for sales conversations.
Final pricing is negotiated per association and recorded through manual invoicing. Public self-serve Razorpay billing is deferred; paid events and donations remain office-settled until the payment workstream goes live.
Amounts are INR, ex-GST. Plan rows in seed data keep `pricePaise` at zero until a commercial rate is approved.
Trial
14 days
For first evaluation and committee review.
- 100 members
- 25 vendors
- 3 admins
- 10 GB storage
- 25 GSTIN lookups/day
Free trial; converts through manual invoicing.
Common starting point
Foundation
₹60k-₹1.2L / year
For associations starting structured digital operations.
- 1,000 members
- 250 vendors
- 10 admins
- 50 GB storage
- 100 GSTIN lookups/day
Core 27 modules, standard support, mobile apps, admin portal, runtime branding.
Professional
₹1.8L-₹3.6L / year
For active associations with heavier governance and engagement.
- 5,000 members
- 1,000 vendors
- 25 admins
- 150 GB storage
- 500 GSTIN lookups/day
Adds advanced runtime config, RBMV/dynamic member details, and priority support.
Enterprise
Quoted
For large, multi-chapter, or high-governance associations.
- Unlimited members
- Unlimited vendors
- 100 admins
- 500 GB storage
- 2,000 GSTIN lookups/day
Custom limits, enterprise support, negotiated commercial terms, and onboarding plan.
Available add-ons
Extra members+500 members
Extra storage+50 GB
GSTIN lookup pack+1,000 lookups/month
Notification pack+25,000 push/month
Premium supportAnnual onboarding and support upgrade
Implementation
Launch through configuration, data preparation, and committee training.
Bharosa is already built as a platform. New associations launch by configuring tenant identity, importing data, training operators, and piloting the mobile experience.
Brand it
Apply association logo, colors, app name, and tenant identity.
Import data
Clean and import members, vendors, guests, documents, and reference data.
Train committee
Run admin workflows for approvals, events, content, support, and governance.
Pilot launch
Launch with a controlled user group and tune configuration.
Go live
Open mobile access, monitor adoption, and keep improving through runtime config.
Security and governance
Designed for trust-heavy association workflows.
OTP login, refresh sessions, device registration, role-based access, tenant isolation, signed file access, audit logs, and strict PII handling support responsible operations.
JWT sessions and revocation
Tenant-scoped RBAC
Append-only audit guardrails
S3-compatible signed files
Honest roadmap notes
Clear scope helps buyers trust the platform.
The homepage should not overclaim. These points are explicit in the product material and should stay visible in sales conversations.
Payments
Razorpay automation is deferred; events and donations are digitally recorded but settled offline at launch.
Languages
English is launch scope; Hindi, Gujarati, and broader Indic localization are planned later.
Connectivity
The mobile app is online-first and not an offline-capable product.
AI
No chatbot, recommendation engine, or AI-augmented workflow is part of launch scope.
Launch your association on Bharosa.
Walk through the member mobile app, committee admin portal, tenant runtime controls, and pricing fit for your association.